RETURN & DELIVERY POLICY
If the goods have not been sent we can cancel and issue a full refund straight away.
If the goods have been dispatched, we will refund less the cost incurred for shipping, once the goods have been returned to us in their original state.
Under the Distance Selling Regulations you can return any product to us, providing they are in an un-used, un-opened and in an ‘as new’ condition within seven days from the day after you receive the goods.
We recommend you send any product (s) back to us securely packaged using a certified delivery service, enclosing a copy of the original invoice. If there is no fault with the product we do not refund delivery charges. This does not affect your statutory rights as a consumer.
We ship worldwide!
Our shipping is strategically divided in five major geographical areas: Asian Area, Pacific Area, Russian Area, Middle East Area and South America Area
- List of countries: Argentina, Australia, Azerbaijan, Bahrain, Belarus, Bolivia, Brazil, Brunei, Cambodia, Canada, Chile, China, Colombia, Egypt, French Polynesia, Guadeloupe, Hong Kong SAR China, Iceland, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Macau SAR China, Malaysia, Martinique, Mauritius, Morocco, Namibia, New Caledonia, New Zealand, Peru, Philippines, Qatar, Réunion, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, Uruguay, Venezuela, Vietnam.
Our objective is to process and ship your orders the same business day – for orders received before 2 PM EST. Other orders will ship the next day.
Delivery time may varies depending your location and the shipping option you choose. For example:
Our fastest delivery method is the Fedex Express Delivery: 2 to 5 days in most countries.